Privacy policy

Last updated: September 3, 2026

1. PERSONAL INFORMATION WE COLLECT
PC's R Us may collect personal info required to process orders (Name, email, phone number, delivery/billing address, payment info processed securely via third parties, order history, support queries, company info). 
We also collect information automatically/optionally (IP address, device/browser info, website interaction, cookies/analytics, marketing preferences).

2. HOW WE USE YOUR INFORMATION
We process personal information to: process and deliver orders, process payments, provide customer support, handle returns/warranty claims, prevent fraud, run website analytics, improve products/services, conduct marketing (where permitted), and meet legal/regulatory obligations.

3. SHARING OF INFORMATION
We may share personal information with: courier companies, payment gateways, IT service providers, accounting professionals, and regulatory authorities where required. We do not sell personal information.

4. DATA SECURITY
PC’s R Us implements reasonable technical and organisational safeguards to protect personal information. However, no internet transmission is completely secure.

5. DATA RETENTION
We retain personal information only as long as necessary to fulfil collection purposes, resolve disputes, and comply with legal/tax obligations. Once unneeded, data is securely deleted, destroyed, or anonymised.

6. YOUR RIGHTS UNDER POPIA
You have the right to access, correct, or delete your personal info, object to marketing, or withdraw consent. 
To exercise your rights, contact: privacy@pcsrus.co.za

7. COOKIES
This Website uses cookies to improve user experience, analyse traffic, and enhance functionality. You may disable cookies in your browser settings.